Regulatory Investigations
"Independent, Evidence-Based Reviews for Regulated Professionals"
At 308 Consulting, we provide independent, impartial, and trauma-informed investigations and reviews for regulatory bodies, professional colleges, and public agencies across Ontario and Canada. Our team brings deep experience in compliance, human resources, and public-sector leadership, ensuring that every investigation is conducted with procedural fairness, accuracy, and respect for professional standards and statutory obligations. We understand the sensitive nature of regulatory investigations — the reputational, emotional, and operational impacts they carry for both registrants and the public. Whether supporting internal investigators, leading independent reviews, or conducting complex file assessments, we deliver clear, defensible outcomes that uphold public trust and the integrity of the profession.
Expertise Across Regulated Professions
308 Consulting supports investigations and compliance reviews for a range of professional regulators, including:
- College of Physicians and Surgeons
- College of Paramedics and Allied Health Professionals
- College of Nurses of Ontario
- College of Social Workers and Social Service Workers
- College of Respiratory Therapists
- College of Occupational Therapists
- College of Psychologists and Psychotherapists
- Other health, emergency, and human services regulators
We also assist organizations governed by internal regulatory frameworks — including municipal, hospital, and emergency services — that require impartial external investigation support or policy review under legislated accountability standards.
Trauma-Informed and Procedurally Fair
Our consultants are trained in trauma-informed investigation and interview practices, ensuring that all parties, complainants, registrants, and witnesses are treated with respect, empathy, and professionalism. This approach reduces retraumatization, improves the accuracy of the gathered information, and reinforces the fairness of the investigative process. We also apply the principles of procedural fairness and natural justice throughout each investigation, ensuring that:
- Allegations are clearly defined and disclosed.
- Both parties are given the opportunity to respond.
- Findings are based solely on objective evidence.
- Recommendations align with regulatory expectations and due process.
Investigative and Advisory Services
Our regulatory investigation and compliance services include:
- Independent investigation of complaints and professional conduct matters
- Review of clinical or professional practice concerns
- Allegations of breach of standard, abuse of authority, or boundary violations
- Investigations into discrimination, harassment, or workplace violence under professional codes
- Data and document review, including clinical files, surveillance, and audit trails
- Consultation and support for internal investigators or regulatory staff
- Root cause and systemic analysis to identify policy or governance gaps
- Preparation of case summaries, evidence binders, and hearing-ready reports
- Post-investigation policy review and recommendations for organizational improvement
Upholding Public Trust and Professional Integrity
Regulatory investigations are essential to maintaining public confidence in the professions that serve our communities. 308 Consulting is committed to supporting colleges and oversight bodies in fulfilling their mandates with fairness, accuracy, and compassion. Through evidence-based investigation, trauma-informed interviewing, and defensible reporting, we help organizations navigate complex professional accountability issues while safeguarding both individual rights and public interest.
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