Strategic and Operational Consulting Services
"We plan the way first responders think. Accountable. Structured. For complex organizations."
Where We Come From
Identity and Purpose
308 Consulting Group was founded on the principle that the best leaders are those who learned to act with clarity, independence, and accountability when it mattered most. Our associates progressed from the front lines of emergency services, as first responders, to senior roles as Managers, Chiefs, Directors, City Managers, and Chief Executive Officers across some of the largest organizations in Canada.
That journey defines who we are. It reflects a unique balance between independent decision-making and collaborative problem-solving, both of which are essential in emergency response and executive administration. The same skills that drive effective scene management, rapid assessment, structured planning, and decisive coordination are the same principles that sustain complex organizations.
We are emergency planners by discipline and leaders by experience. Our team brings together former first responders and senior administrators who understand that structure, accountability, and integrity are what sustain complex systems. We’ve learned that the same clarity that drives an emergency response can guide an organization through its most challenging decisions.
Our Purpose is simple:
To bring the discipline of emergency planning to the heart of organizational strategy, ensuring that every client has a plan, a reasonable plan, and the capacity to follow it.
We believe in resilience not only in systems but also in people. The same qualities that make our Associates capable of decisive action also remind us of the importance of balance, wellness, and sustainable leadership. At 308 Consulting Group, we plan the way first responders think: calm, accountable, and structured for complex organizations.
Our Services and Protocols
At 308 Consulting Group, our work is guided by five Operational Protocols — the same disciplined approach that defines effective first response and sound administration.
We use the word protocol intentionally. In emergency services, a protocol is a structured, proven plan for complex situations —a framework that balances independence of action with collaborative execution. It ensures consistency under pressure and clarity when decisions matter most. That same philosophy drives our consulting practice: precise planning, logical processes, and measurable outcomes.
Organizational Services
Building efficient, high-performing teams and systems. We apply structured planning and performance analysis to help organizations refine processes, improve culture, and align operations with measurable outcomes.
Public Safety Services
Strengthening community readiness through structured planning and risk assessment. We provide evidence-based solutions for paramedic services, fire departments, and emergency management systems, including deployment models, resource optimization, and system reviews.
Compliance Services
Ensuring accountability through clear frameworks. Our work supports municipalities, boards, and agencies in maintaining transparency, regulatory compliance, and ethical governance, with a focus on defensible decision-making.
Education Services
Developing confident leaders who can perform under pressure. We design and deliver training, leadership development, and succession planning programs grounded in the same clarity and discipline that define emergency service leadership.
Innovation Services
Modernizing systems for the challenges ahead. We leverage data, digital tools, and strategic insight to help organizations adopt new technologies, enhance service delivery, and plan with precision for the future.
Our Approach
At 308 Consulting Group, we plan the way first responders think, with clarity, structure, and accountability. Every project begins with a simple process: assess the situation, define a reasonable plan, and follow it through. Our associates combine the independence and readiness learned in emergency response with the discipline and strategy of senior administration. The result is an approach that’s decisive in action, defensible in process, and designed for complex organizations.
Our approach is simple:
“Do we have a plan? Is it a reasonable plan? Are we following the plan?”
Organizational Services
Human Resource Services
Strong organizations are built on effective people strategies. 308 Consulting supports public and private sector clients with practical, data-informed human resource solutions — from workforce planning and organizational reviews to policy development and leadership training. Our approach strengthens performance, engagement, and accountability while aligning HR practices with organizational goals and legislative requirements
Workplace Investigations
We conduct thorough, impartial, and confidential workplace investigations for organizations across both the public and private sectors. Our team is experienced in investigating a wide range of workplace concerns, including harassment, discrimination, misconduct, fraud, and workplace violence. Each investigation is guided by principles of fairness, objectivity, and discretion to ensure all parties are treated with respect and that findings are supported by evidence. We recognize the sensitive nature of workplace issues and the impact they can have on individuals and organizational culture. Our investigators are skilled in interviewing techniques, evidence evaluation, and report writing, producing clear and defensible findings that support informed decision-making. Whether responding to a single incident or conducting a systemic review, 308CSG provides organizations with the insight and recommendations needed to resolve issues, rebuild trust, and strengthen workplace integrity.
Strategic Planning
Successful organizations plan with purpose, measure progress, and adapt with insight. 308 Consulting works with councils, boards, and leadership teams to develop clear, achievable strategies that link vision to measurable results. Our strategic planning process combines stakeholder engagement, data analysis, and governance alignment to help organizations set priorities, allocate resources effectively, and achieve lasting impact.
Key Performance Indicators
Meaningful measurement drives accountability and improvement. 308 Consulting helps organizations identify, design, and implement Key Performance Indicators that reflect real outcomes — not just outputs. Our KPI frameworks connect strategic objectives to measurable results, enabling leaders to track progress, communicate performance, and make evidence-based decisions that strengthen transparency and public trust.
Organizational Restructuring
Change is most effective when it’s thoughtful, transparent, and rooted in evidence. 308 Consulting supports organizations through restructuring initiatives that improve efficiency, clarify roles, and strengthen accountability. Our approach combines operational analysis, stakeholder engagement, and policy alignment to help leaders design structures that support service delivery, fiscal responsibility, and long-term organizational health.
Business Analytics
We believe that informed decisions begin with meaningful data. Our analytics division specializes in transforming complex information into actionable insights for both public- and private-sector organizations. We provide advanced research, statistical, and performance analysis to help clients identify trends, improve efficiency, and support evidence-based planning. Our team is experienced in paramedic offload interval analysis, response time modeling, and call volume forecasting, along with GIS mapping and spatial analysis to visualize risk, demand, and resource allocation. We design customized data dashboards and reporting tools that turn operational information into strategic intelligence. Whether evaluating emergency response performance, staffing patterns, or community risk, 308CSG delivers analytics that help leaders see clearly, plan confidently, and make better decisions.
Financial Audits
We provide comprehensive financial and operational audits to help organizations strengthen accountability, transparency, and fiscal efficiency. Our team examines budgets, expenditures, and cost-recovery models to identify opportunities for improvement and ensure compliance with internal policies and legislative requirements. We evaluate resource allocation, procurement practices, and capital planning to help decision-makers manage risk and optimize financial performance. In addition to traditional audit functions, 308CSG conducts in-depth efficiency reviews that connect financial data with operational realities, helping clients understand not only where money is spent, but how effectively it supports service delivery. Our independent, evidence-based approach gives municipal leaders, boards, and executives the clarity they need to make confident, responsible financial decisions.
Government Relations
We help organizations navigate the complex realities of government. Our team’s senior experience across municipal, regional, and provincial levels provides a practical understanding of how policy, politics, and administration intersect. We build trust, structure, and clarity between decision-makers and those they serve, ensuring that every plan is reasoned, defensible, and results-driven.
Services for Public Safety
Emergency Service Planning
We are experts in comprehensive planning and strategic analysis for emergency services, including fire, police, and paramedic agencies. Our team brings decades of frontline and executive experience to every project, delivering evidence-based Master Plans, Operational Reviews, and Community Risk Assessments that strengthen public safety and organizational performance. We evaluate human resource structures, deployment models, and governance frameworks to ensure first responder agencies operate with efficiency, accountability, and long-term sustainability. Whether modernizing service delivery, aligning staffing with community growth, or enhancing inter-agency collaboration, 308 Consulting Group provides actionable insights that help emergency services operate smarter, safer, and better prepared for the future.
Communication Centre Planning
Efficient communication centres are the heartbeat of coordinated service delivery. 308 Consulting supports organizations in assessing, designing, and optimizing communication centre operations to improve performance, technology integration, and call management. Our associates bring direct experience from emergency service communication centres, social service call environments, and complaints management systems, offering a balanced perspective that bridges public safety, human services, and customer care. Through data analysis, workflow mapping, and staffing models, we help strengthen response times, enhance interoperability, and ensure readiness for evolving community demands.
Health Care Planning
Building stronger, sustainable systems of care requires collaboration, data, and foresight. 308 Consulting supports municipalities, paramedic services, and health partners in developing integrated health care plans that align clinical priorities with community needs. Our work bridges policy and practice — helping leaders design patient-centred models, improve access, and strengthen system resilience through informed, evidence-based planning.provides actionable insights that help emergency services operate more competent, safer, and better prepared for the future.
Long-Term Care Planning
Aging populations and evolving care standards demand forward-thinking strategies. 308 Consulting helps organizations and municipalities evaluate capacity, optimize staffing models, and align long-term care planning with current and future demographic realities. Our approach blends policy, facility design considerations, and operational insight to support compassionate, sustainable care environments.
Emergency Shelter Planning
Effective shelter planning requires readiness, coordination, and compassion. 308 Consulting works with municipalities and community partners to develop emergency shelter frameworks that address capacity, accessibility, and public safety. From data-driven demand forecasting to operational policy and site selection, we help ensure shelters are prepared to meet both routine and crisis needs.
Compliance Services
Compliance & Governance Services
Regulatory Investigations
308 Consulting conducts fair, evidence-based regulatory investigations that balance accountability, transparency, and procedural integrity. Our team brings experience across health care, emergency services, municipal operations, and social service sectors — ensuring that each investigation is managed with independence, discretion, and adherence to legislative requirements. From compliance reviews to complex workplace or governance matters, we provide clear findings, defensible analysis, and practical recommendations that support organizational learning and regulatory confidence.
Non-Profits & Charities
We support non-profit organizations, charitable foundations, and community agencies by evaluating financial performance, governance, and sustainability. We work with boards and executive teams to develop actionable plans that promote long-term stability and effective use of resources. Our team provides independent financial assessments of charities and grant-funded organizations to help donors, government agencies, and investors make informed funding and program support decisions. Whether assessing the impact of public sector grants, charitable contributions, or social investment initiatives, 308CSG delivers precise, objective evaluations that promote transparency, accountability, and confidence in how funds are managed.
Education Services
Training & Development Services
Training and Development Services
Strong teams are built through continuous learning and growth. 308 Consulting designs and delivers customized training programs that support leadership development, communication, compliance, and organizational performance. Grounded in adult education principles and accessibility standards, our sessions engage participants, build confidence, and translate learning into measurable workplace results.
Ai Integration and Local GPT Consulting
308 Consulting helps organizations harness the power of Artificial Intelligence (AI) safely and responsibly. We design and implement local GPT (Generative Pre-trained Transformer) environments and advanced Large Language Model (LLM) systems, hosted entirely within your organization’s secure infrastructure. This keeps sensitive data protected inside your network while enhancing efficiency, insight, and compliance, all under your full control of privacy and security.
Innovation Services
Innnovation and Technology
GIS Mapping and Deployment Analysis
Understanding where and how resources are used is essential to effective emergency service planning. 308 Consulting applies Geographic Information Systems (GIS) to visualize demand, analyze response coverage, and identify deployment gaps across communities. Through heat mapping, station location modelling, and response-time analytics, we help services optimize resource allocation and improve operational readiness. Our spatial analysis tools turn complex data into clear, actionable insights that strengthen performance, efficiency, and public safety.
Dashboard Creation and Data Visualization
Modern leaders need data they can see, understand, and act on. 308 Consulting designs customized dashboards that transform complex datasets into clear, visual intelligence. Our dashboards integrate performance metrics, financial indicators, and operational data to support evidence-based decision-making across municipal, health, and emergency service environments. Whether presenting KPIs to Council or managing day-to-day operations, we create tools that make performance visible, measurable, and meaningful. Aour team members have knowledge of:
- Microsoft Power BI
- Tableau
- ArchGIS Dashboard (Esri)
- Google Looker (Data) Studio
- Qlik Sense (formerly QlikView)
- Interactive KI Dashboards
- Mobile Responsive Dashboards
- Real-Time Data Updates
Our Guiding Principals
At 308 Consulting, our work is guided by principles that ensure every service we deliver meets the highest standards of professionalism and ethical conduct. We believe that accountability, transparency, and respect are essential to building trust, whether in workplace investigations, governance reviews, or organizational strategy.
Our Ai in Action
308 Consulting & Strategy Group applies artificial intelligence responsibly to enhance public sector insight, efficiency, and accountability. Our “AI in Action” initiatives integrate ethical AI with human expertise — improving investigative analysis, forecasting, and decision-making across municipalities, emergency services, and healthcare systems. We harness technology not to replace people, but to empower them through transparency, precision, and informed leadership.
Responsible Use of Artificial Intelligence
AI for Workplace Solutions
308 Consulting & Strategy Group uses artificial intelligence responsibly to enhance research, analysis, and decision-making, never to replace human expertise. Our proprietary platform, Elias, supports our consultants by identifying trends and insights that strengthen evidence-based recommendations.
All data remains securely stored on our locally managed servers, ensuring full compliance with PHIPPA, PHI, and Canadian privacy legislation. Clients may opt out of AI-supported analysis at any time. By combining technology with professional oversight, we deliver faster, smarter, and more reliable outcomes while maintaining the highest standards of confidentiality and integrity.
Learn About Artificial Intelligence
Serving Clients Coast to Coast
308 Consulting & Strategy Group is a Canadian-owned firm built on the principles of fairness, transparency, and public trust. Our work reflects the values that define Canada — collaboration, accountability, and respect for community. We partner with organizations across the country to strengthen public systems, enhance governance, and create sustainable solutions that serve people first.
Proud Canadian Corporation
Rooted in Canadian Values. Driven by Integrity
308 Consulting & Strategy Group Inc. is a proudly Canadian-owned and operated corporation, registered in the Province of Ontario. Our team is composed entirely of professionals who have built their careers within the Canadian marketplace, bringing decades of direct experience in public safety, municipal administration, and organizational leadership.
In an era of economic uncertainty and growing international trade challenges, we believe that supporting Canadian expertise is essential to long-term sustainability. As tariffs and supply pressures reshape global markets, 308 Consulting remains committed to a model that invests in Canadian professionals and keeps public-sector consulting both local and accountable.
We are not agents or brokers acting on behalf of outside firms. Every engagement is delivered directly by our team, ensuring that clients receive authentic, Canadian-based knowledge and experience. This approach guarantees that the strategies, recommendations, and solutions we provide are grounded in the realities of Canada’s legislative, economic, and operational environments.
Supporting Those Who Serve
308 Consulting & Strategy Group supports the psychological health and resilience of first responders across Canada. Our First Responder Wellness framework integrates trauma-informed leadership, peer support, and organizational wellness strategies to strengthen emergency service teams. From policy development to critical incident stress management, we help build compassionate, evidence-based systems that protect those who protect others.
First Responder Wellness
Understanding the Human Side of Service
308 Consulting & Strategy Group understands the unique pressures faced by those who serve their communities. Our First Responder Wellness program is designed to help organizations support the mental health and resilience of their emergency service professionals.
Our team includes a registered Psychotherapist with experience working directly with individuals in community service and emergency response roles. This real-world understanding of the stress, trauma, and emotional toll associated with front-line work allows us to provide practical, compassionate, and effective guidance.
We assist organizations in developing PTSD mitigation strategies, implementing wellness initiatives, and delivering education sessions that increase awareness and empathy across the workplace. These sessions help human resource professionals, disability management teams, and leadership better understand the experiences and symptoms that first responders may face when coping with operational stress or trauma.
Turning Data into Meaningful Insight
308 Consulting & Strategy Group transforms complex organizational data into clear, actionable intelligence. Our Insight Reports combine advanced analytics, investigative expertise, and human context to help public sector and emergency service leaders make evidence-based decisions. From fiscal audits to operational reviews and GIS-based modelling, we turn raw data into meaningful insight that drives accountability, efficiency, and strategic growth across Canada.
The Insight Report
Turning experience into impact
308 Insights is where experience meets analysis. Our blog shares perspectives on public safety, emergency services, leadership, wellness, and organizational performance. Each article is written by professionals who have served in Canada’s public sector and understand its unique challenges. Through research, reflection, and real-world insight, we explore strategies that help organizations make informed decisions, strengthen their teams, and build safer, healthier communities.
The People Behind 308 Consulting
308 Consulting & Strategy Group brings together experienced professionals in public sector consulting, investigations, and emergency service planning. Our multidisciplinary team includes experts in governance, performance audits, human rights investigations, and organizational wellness. United by a shared commitment to insight and integrity, we work collaboratively to deliver solutions that strengthen public systems and support those who serve communities across Canada.
Brad Lucas
Geeta Tiwari, BA
Sarah Bennewies, MBA, B.B.A., CAIB
Blaine Lucas, BA, MPA
Madeline Bell, BA
Speak with Our Team
308 Consulting & Strategy Group connects organizations with experienced consultants who understand the complexities of public sector operations, investigations, and emergency service management. Our team brings decades of leadership experience, combining technical insight with human understanding. Whether you’re navigating compliance, planning system improvements, or building organizational wellness, our experts are here to help you take the next step with confidence.
Call Us Today
Whether you’re looking to strengthen organizational performance, modernize operations, or resolve complex workplace challenges, 308 Consulting & Strategy Group is here to help. Our team of experienced professionals is ready to provide clear, practical solutions tailored to your unique business or public sector needs. Contact us today to discuss how we can support your goals and help your organization move forward with confidence.
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